The past 24 hours spent at the AMP Residential Leadership Retreat have left me filled with inspiration and valuable insights. As I reflect on the experience, I cannot help but share these five key takeaways that truly stood out and have the potential to propel property management teams to new heights.
Transparency: The AMP team showcased a remarkable commitment to transparency. This openness fostered trust and created an environment where everyone felt comfortable sharing their thoughts and ideas. It was evident that transparent communication was a fundamental pillar of their success.
Inclusiveness and Thoughtfulness: One of the defining characteristics of the AMP team was their unwavering commitment to inclusiveness and thoughtfulness. They understood the power of diverse perspectives and made a conscious effort to involve every team member in the decision-making process. This approach not only strengthened their bond but also brought fresh ideas to the table.
Engagement: The high level of engagement displayed by the AMP team was truly remarkable. Each member actively participated in discussions, workshops, and activities, demonstrating their passion and dedication to their roles. This engagement not only enriched their personal growth but also contributed to a vibrant and dynamic work culture.
Clear Communication: Effective and clear communication played a pivotal role in the success of the AMP team. They prioritized clarity and ensured that information flowed seamlessly across all levels of the organization. This emphasis on concise and transparent communication fostered better collaboration and eliminated any potential misunderstandings.
Trustworthiness: Trust was a core value deeply embedded within the AMP team. The leaders and employees alike demonstrated unwavering trust in one another. This trust created a supportive and nurturing environment where everyone felt valued and empowered to take risks and contribute their best.
While there were numerous noteworthy aspects of the retreat, I was particularly inspired by the following five nuggets:
The Moon Theme: The mission statement of delivering the moon to everyone they meet captured the essence of the AMP team’s ambition. Inspired by JFK’s famous speech, the moon theme symbolized their dedication to going above and beyond expectations, serving as a constant reminder to reach for the stars.
“Bumping the Lamp”: The concept of “Bumping the Lamp” from Disney’s “Roger Rabbit” resonated strongly with the AMP team. It exemplified their commitment to consistently exceeding expectations and going the extra mile. This inspiration was deeply ingrained in their work ethic, making them stand out in their industry.
Everything Speaks: The philosophy of “everything speaks” championed by Walt Disney found resonance within the AMP team. They understood the importance of paying attention to every detail, as it directly contributed to the overall experience. Hearing an AMP maintenance professional recount this philosophy during the award ceremony was truly enlightening.
Personal Connection: The C-Suite and President of AMP went above and beyond in their efforts to know their employees beyond their names. The genuine sense of camaraderie felt throughout the retreat was extraordinary, fostering an environment akin to a close-knit community of friends who genuinely cared and supported each other.
Remarkable Marketing and Training: The AMP team’s marketing and training initiatives were nothing short of extraordinary. Their meticulous attention to detail, combined with a thoughtful approach to education, entertainment, and philanthropy, resulted in the most impactful and concise marketing strategies I have ever witnessed.
My colleague, Smart Girl Dawn, and I were privileged to be part of this incredible experience. We left the retreat feeling invigorated and ready to tackle the new challenges in property management. We extend our heartfelt gratitude to the AMP team for their inclusive approach and for setting a remarkable example. Without a doubt, the AMP team is one to watch, and we eagerly anticipate their future endeavors in the industry.
Here is an excerpt from John F. Kennedy’s famous “We choose to go to the moon” speech, delivered on September 12, 1962 at Rice University in Houston, Texas:
“We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too.”
This iconic speech by President Kennedy reflected the United States’ commitment and determination to achieve the extraordinary feat of landing a man on the moon.
