We have the necessary tools and experience to provide your community with 24/7 reputation monitoring across several different online rating and review websites.
We pride ourselves on our ability to work hand-in-hand with on-site teams to craft non-cookie cutter responses to reviews, putting your community in the best light possible for all the prospective residents reading them.
Quick responses to online reviews help create a strong online reputation. We guarantee to provide management with a review response within 24 hours of the time the review was posted and to post the response the same hour it’s approved.
Add our social media packages and the ApartmentRatings.com VRP program to help drive the right traffic to online rating sites, and pump up your online reputation, increasing sales and improving your bottom line.
How we get smart with reputations
The Good, The Bad, the Ugly…We Have You Covered
Positive reviews online are great publicity for your property, but there will always be a few bad apples in the bunch. If there’s an error or an oversight, we acknowledge it and apologize on your behalf. This shows that no property is perfect, but you have the integrity to own problems and make them right.
Smart Apartment Solutions is everything a community could want in a third-party reputation management service provider. Their team’s experience in the field, paired with their timely and educated responses to online reviews, made me feel comfortable that our online reputation was being properly managed.
The Hayman Company
Our Smart Value
Responses come from a non-defensive place
Management-approved responses are posted within 24 hours
We understand that each review is a marketing opportunity
Get in Touch
It’s time to get Smart
Smart Apartment Solutions
107 Aprill Dr #1, Ann Arbor, MI 48103